Job Summary

• Lead the EMEA team of Veterinary Software Specialists who implement the premium software product ezyVet to veterinary practices, developing the team to deliver predictable, high-quality deployments and early life customer adoption.
• Build and maintain strong customer relationships by understanding client needs, delivering consistent value, and fostering trust through responsive and professional communication.
• The role forms part of the EMEA Customer Experience function, reporting to the Head of Implementation and Customer Operations for EMEA, and collaborates locally with EMEA Sales, Solutions Consulting, Customer Success, and Support teams.

Matching Summary

Salary

Base: 60,000.00 GBP Annual; Bonus/Equity: Opportunity for annual bonuses; Benefits: Medical Insurance, Cycle to work scheme, Work from home and wellbeing stipends, 10% pension contribution

Skills & Requirements

Key Requirements

• Proven people-leadership experience
• Strong business acumen
• Exceptional communication skills
• Detail-oriented and organized
• Experience in software deployment or veterinary practice operations

Work Rights