Analyst - Order Fulfilment, Hosted & Feeds

LSEG

Not specified
Handle hosted & feeds permissioning requests
Meet average productivity targets daily
Resolve difficult and urgent customer queries
LSEG is seeking an Analyst for its Order Fulfilment, Hosted & Feeds team, focused on managing order processes and enhancing customer service. The ideal candidate will possess strong interpersonal skills and a customer-centric attitude, with a commitment to quality and productivity

Job Summary

  • The Global Center OFS team is responsible for fulfilling orders raised by SOS teams while maintaining key compliance functions.
  • Employees must troubleshoot sophisticated requests and ensure orders are fulfilled according to agreed turnaround times and accuracy standards.
  • LSEG offers a dynamic culture valuing innovation, integrity, and partnership, along with tailored benefits including healthcare and retirement planning.

Matching Summary

Match Score: 75

LSEG is seeking an Analyst for its Order Fulfilment, Hosted & Feeds team, focused on managing order processes and enhancing customer service. The ideal candidate will possess strong interpersonal skills and a customer-centric attitude, with a commitment to quality and productivity.

Skills & Requirements

Must-have

  • Handle Hosted & Feeds permissioning requests
  • Meet average productivity targets daily
  • Resolve difficult and urgent customer queries
  • Enter orders into specialist systems accurately
  • Monitor group email for request action

Nice-to-have

  • Strong interpersonal and communication skills
  • Customer-centric approach with passion for quality
  • Flexible to work in shifts
  • Advanced knowledge of upstream/downstream processes
  • Ability to analyze transaction data and reports

Key Requirements

  • Bachelor's degree experience is an added advantage
  • Excellent interpersonal skills required
  • Highly customer-centric attitude needed

Work Rights

Not specified

Tailored Resume

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