Resident Services Coordinator

Friendship Property LLC

Chicago, IL, United States
Base: $16.76 - $23.46 hourly; bonus/equity: not sp...
Resident communication and issue resolution
Customer service for residents
Leasing policies and lease renewals
Coordinates general business office activities and serves as the first point of contact with residents, providing high level customer service

Job Summary

  • Coordinates general business office activities and serves as the first point of contact with residents, providing high level customer service.
  • Plans, implements, and promotes social and recreational programs for property residents while ensuring compliance with leasing policies and Fair Housing regulations.
  • Offers a full benefits package, generous paid time off, 401(k) with company match, growth opportunities, referral bonuses, and an associate rental discount.

Matching Summary

Coordinates general business office activities and serves as the first point of contact with residents, providing high level customer service.

Salary

Base: $16.76 - $23.46 hourly; Bonus/Equity: Not specified; Benefits: Full benefits package, paid time off, 401(k) with company match

Skills & Requirements

Must-have

  • Resident communication and issue resolution
  • Customer service for residents
  • Leasing policies and lease renewals
  • Social and recreational program planning
  • Administrative office functions

Nice-to-have

  • Knowledge of affordable housing programs
  • Compliance with Fair Housing policies
  • Package management and delivery
  • Collaboration with service contractors
  • Work-life balance incentives

Key Requirements

  • High school diploma or GED
  • 1 - 2 years customer service experience
  • Resident retention experience

Work Rights

Not specified

Tailored Resume

Cover Letter