1+ years project management with workday hcm payroll or financials
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Workday is seeking a French-speaking Customer Success Manager for their Warsaw office, focusing on enhancing customer relationships and ensuring satisfaction with Workday’s products and services. The role requires a strong background in customer-facing services, project management, and fluency in French and English.
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Job Summary
The Customer Success Manager acts as the primary liaison between Professional Services, Production Services, and customers to ensure maximum value from Workday products.
This role involves developing success plans, prioritizing issue resolution, and supervising customer adoption of solution features while communicating the product roadmap.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.
Matching Summary
Match Score: 75
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Workday is seeking a French-speaking Customer Success Manager for their Warsaw office, focusing on enhancing customer relationships and ensuring satisfaction with Workday’s products and services. The role requires a strong background in customer-facing services, project management, and fluency in French and English.
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Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English
1+ years project management with Workday HCM Payroll or Financials
Experience resolving issues at executive levels
Bachelor degree or equivalent work experience
Nice-to-have
Functional domain expertise with Financials
Experience in complex software or SaaS environment
Account management and adoption planning experience
Ability to chair meetings with executive leadership
Curious minds and courageous collaborators
Key Requirements
3-5+ years in customer facing services role
1+ years project management experience with Workday