Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5+ years customer facing services role
Fluency in french and english
1+ years project management with workday hcm payroll or financials
** Workday is seeking a French-speaking Customer Success Manager for their Warsaw office, focusing on enhancing customer relationships and ensuring satisfaction with Workday’s products and services. The role requires a strong background in customer-facing services, project management, and fluency in French and English. **

Job Summary

  • The Customer Success Manager acts as the primary liaison between Professional Services, Production Services, and customers to ensure maximum value from Workday products.
  • This role involves developing success plans, prioritizing issue resolution, and supervising customer adoption of solution features while communicating the product roadmap.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager for their Warsaw office, focusing on enhancing customer relationships and ensuring satisfaction with Workday’s products and services. The role requires a strong background in customer-facing services, project management, and fluency in French and English. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English
  • 1+ years project management with Workday HCM Payroll or Financials
  • Experience resolving issues at executive levels
  • Bachelor degree or equivalent work experience

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Account management and adoption planning experience
  • Ability to chair meetings with executive leadership
  • Curious minds and courageous collaborators

Key Requirements

  • 3-5+ years in customer facing services role
  • 1+ years project management experience with Workday
  • Fluency in French and English required
  • Bachelor degree or equivalent work experience
  • Warsaw based only location requirement

Work Rights

Not specified

Tailored Resume

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