Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures
Job Summary
Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures.
Provide exceptional customer service to all guests, answer phones and guest questions in a professional manner, and assist property owners with contract questions or concerns.
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
Matching Summary
Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures.
Skills & Requirements
Must-have
Central Reservation System (CRS) or EPNY
Microsoft Word, Outlook, Excel proficiency
Guest information collection and validation
Premium distribution and reconciliation
Timeshare Sales Contract preparation
Nice-to-have
Professional atmosphere promotion
Exceptional customer service delivery
Support for Sales & Marketing staff
Legal document preparation and maintenance
Key Requirements
High School Diploma or equivalent experience
One year general office experience
One year customer service experience
Proficient in Microsoft Office Suite
Proficient in Central Reservation System (CRS) or EPNY