Support Engineer Ii-ext - Amz10199527

Amazon

Dallas, TX, United States
Base: $95,600pyear to $160,000pyear; bonus/equity:...
On-site
Support engineering
Customer escalations
Technical communications
Drive critical, complex customer escalations in collaboration with Engineering Teams

Job Summary

  • Drive critical, complex customer escalations in collaboration with Engineering Teams.
  • Facilitate post mortems of operational failures, implementing corrective actions.
  • Amazon is a total compensation company offering a range of benefits.

Matching Summary

Drive critical, complex customer escalations in collaboration with Engineering Teams.

Salary

Base: $95,600/year to $160,000/year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Support Engineering
  • Customer Escalations
  • Technical Communications

Nice-to-have

  • Collaboration with Engineering Teams
  • Operational Excellence
  • Automation Solutions

Key Requirements

  • Bachelor's degree or equivalent
  • Five years of experience
  • Two years of experience in support engineering

Work Rights

Not specified

Tailored Resume

Cover Letter