Fire Alarm Service Technician

JCI

Norfolk, United States
Base: $23.00-$28.84 hourly; bonus/equity: sign on ...
Fire alarm system troubleshooting
Customer service communication skills
Physical labor including lifting 50-70 lbs
This position is eligible for a Sign on Bonus and offers competitive starting pay with comprehensive benefits including medical, dental, vision, and 401(k) savings plan with company match

Job Summary

  • This position is eligible for a Sign on Bonus and offers competitive starting pay with comprehensive benefits including medical, dental, vision, and 401(k) savings plan with company match.
  • The role involves diagnosing and repairing electronic fire alarm systems, following troubleshooting procedures, and providing excellent customer service to ensure customer satisfaction.
  • Candidates will have opportunities for global advancement, paid training, and the use of a company vehicle as applicable.

Matching Summary

This position is eligible for a Sign on Bonus and offers competitive starting pay with comprehensive benefits including medical, dental, vision, and 401(k) savings plan with company match.

Salary

Base: $23.00-$28.84 hourly; Bonus/Equity: Sign on Bonus eligible; Benefits: Competitive benefits package including medical, dental, vision, 401(k), and more

Skills & Requirements

Must-have

  • Fire alarm system troubleshooting
  • Customer service communication skills
  • Physical labor including lifting 50-70 lbs
  • Reading blueprints and technical manuals
  • On-call and after hours work
  • Use of company vehicle
  • Programming fire alarm and security panels

Nice-to-have

  • Experience with CCTV and IT/IP networks
  • Mentoring and training team members
  • Strong organizational skills
  • Positive attitude and quick learner
  • Upselling and providing quotes

Key Requirements

  • 3 plus years experience with fire alarm systems
  • Ability to interpret blueprints and specifications
  • Valid driver’s license meeting company requirements
  • Ability to perform physical labor and work at heights
  • Strong understanding of electronic theory and troubleshooting
  • Retention of required National, State, and Local licenses
  • Technical training preferred
  • NICET II certification preferred

Work Rights

Not specified

Tailored Resume

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