Base: $18-19ph; bonus/equity: not specified; benef...
Exceptional concierge service
Strong knowledge of property offerings
Provide luxury lifestyle experience
The Retail Concierge is the primary point of personal contact for guests seeking information, service, assistance, and recommendations while visiting the multi-use property
Job Summary
The Retail Concierge is the primary point of personal contact for guests seeking information, service, assistance, and recommendations while visiting the multi-use property.
This individual will demonstrate a passion for and understanding of providing service at a VIP level, ensuring guest expectations are not only met but also exceeded.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching contributions.
Matching Summary
The Retail Concierge is the primary point of personal contact for guests seeking information, service, assistance, and recommendations while visiting the multi-use property.
Salary
Base: $18-19/hour; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching, Medical, Dental & Vision Care, Paid parental leave, Paid Time Off, Company Holidays, Early access to earned wages
Skills & Requirements
Must-have
Exceptional concierge service
Strong knowledge of property offerings
Provide luxury lifestyle experience
Respond to guests via multiple channels
Microsoft Outlook and Office proficiency
Nice-to-have
Passion for fashion, culture, food, art
Creative problem-solving
Community involvement experience
Anticipate guest needs
Build professional networks
Key Requirements
Two or more years of high-end retail, fine dining, or VIP hospitality
Prior luxury hotel, retail, or restaurant front of house experience
Bachelor’s degree or equivalent work experience
Authorized to work in the United States without sponsorship
Work Rights
Authorized to work in the United States without sponsorship