Senior/Patient Service Associate, Service Operations

SINGAPORE NATIONAL EYE CENTRE PTE LTD

Singapore, Singapore
Not specified; remuneration commensurate with qual...
Not specified
Diploma or equivalent qualification required
Strong communication and interpersonal skills
Ability to thrive in fast-paced environment
The Singapore National Eye Centre is seeking a Senior/Patient Service Associate to enhance patient experience through administrative and clinical services. The role requires strong communication skills and a customer service background, with responsibilities including patient registration, clinical support, and financial counseling

Job Summary

  • This role offers the opportunity to deliver administrative and clinical services critical for enhancing patient experience at SNEC.
  • Responsibilities include performing patient registration, appointment scheduling, billing, and assisting with basic eye examination tasks.
  • Candidates must be flexible to be deployed to various SNEC branches and affiliated clinics based on operational requirements.

Matching Summary

Match Score: 75

The Singapore National Eye Centre is seeking a Senior/Patient Service Associate to enhance patient experience through administrative and clinical services. The role requires strong communication skills and a customer service background, with responsibilities including patient registration, clinical support, and financial counseling.

Salary

Not specified; Remuneration commensurate with qualifications and working experiences

Skills & Requirements

Must-have

  • Diploma or equivalent qualification required
  • Strong communication and interpersonal skills
  • Ability to thrive in fast-paced environment
  • Meticulous attention to detail and organization
  • Flexible deployment to multiple clinic locations

Nice-to-have

  • 1 year of customer service experience preferred
  • Growth mindset and development aspiration
  • Good situational handling skills with patients
  • Teamwork and collaboration abilities
  • Willingness to work Saturday half-days

Key Requirements

  • At least diploma or equivalent education
  • Preferably 1 year of customer service experience
  • Compliance with SNEC service standards
  • Availability to work Saturday half-days

Work Rights

Not specified

Tailored Resume

Cover Letter