(can) Customer Service Manager

Walmart

Woodstock, NB, Canada
Base: $16.60; bonus/equity: not specified; benefit...
Front end operations coordination
Customer service excellence
Compliance with company programs
A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty

Job Summary

  • A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.
  • This role is also accountable for maintaining compliance for company programs and operational standards.
  • Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.

Matching Summary

A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.

Salary

Base: $16.60; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Front end operations coordination
  • Customer service excellence
  • Compliance with company programs
  • Operational standards maintenance
  • Handling customer and associate concerns
  • Monitoring front end associates
  • Overseeing transactions and corrections

Nice-to-have

  • Positive shopping experience
  • Customer loyalty building
  • Retail industry development
  • Exciting job opportunity

Key Requirements

  • Minimum age 16

Work Rights

Not specified

Tailored Resume

Cover Letter