It Business Services Supervisor

Audatex Systems s.r.o

Westlake, TX, USA
Fully remote
Advanced troubleshooting
Office 365 administration
Effective communication skills
Train, people-manage and mentor Level 3 IT direct reports

Job Summary

  • Train, people-manage and mentor Level 3 IT direct reports.
  • Support the end-user community, both in office and remote.
  • Provide white-glove IT support for executives, as well as at marketing events held in the office or other locations.

Matching Summary

Train, people-manage and mentor Level 3 IT direct reports.

Skills & Requirements

Must-have

  • advanced troubleshooting
  • Office 365 administration
  • effective communication skills
  • creative thinking and resourcefulness
  • support the end-user community

Nice-to-have

  • asset management tools
  • supporting executives
  • Wi-Fi and LAN troubleshooting
  • ISO audit preparation

Key Requirements

  • Minimum of 1 year experience managing people
  • Minimum of 2 years macOS & iOS support
  • Minimum of 5 years Windows 10/11 support
  • Experience with Office 365 administration
  • Experience with Active Directory or similar tools
  • Experience with common ticketing systems

Work Rights

Not specified

Tailored Resume

Cover Letter