Operations Supervisor – Insurance Services & Financial Controls

DXC Technology

Mason City, IA, United States
Base: $61,400 - $114,000; bonus/equity: not specif...
On-site
Business process transaction teams
Continuous process improvement
Operational kpis and slas
DXC Technology is seeking an Operations Supervisor in Mason City, IA, to enhance operational excellence within their Insurance Services and Financial Controls sector. The role focuses on managing business process transactions, ensuring compliance, and driving process improvements

Job Summary

  • The Associate Manager plays a critical role in driving operational excellence, quality, and financial discipline across insurance business process transactions.
  • Key responsibilities include supporting management of business process transaction teams, driving continuous process improvement, and monitoring operational KPIs.
  • DXC offers a comprehensive benefits program including health, dental, vision insurance, and a retirement savings plan.

Matching Summary

Match Score: 85

DXC Technology is seeking an Operations Supervisor in Mason City, IA, to enhance operational excellence within their Insurance Services and Financial Controls sector. The role focuses on managing business process transactions, ensuring compliance, and driving process improvements.

Salary

Base: $61,400 - $114,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • business process transaction teams
  • continuous process improvement
  • operational KPIs and SLAs
  • quality assurance frameworks
  • operational and financial controls
  • regulatory and contractual compliance
  • transactional and operational data analysis
  • process optimization and automation

Nice-to-have

  • customer complaint management
  • resource planning and capacity management
  • coaching and mentoring team members
  • fast-paced, metrics-driven environment

Key Requirements

  • Bachelor’s degree in Business, Operations, Finance, or related field, or equivalent experience
  • 6+ years of relevant industry experience
  • 2+ years in a supervisory or similar role
  • Experience managing business process transactions
  • Strong knowledge of business process management, operational controls, and performance measurement
  • Proven analytical skills
  • Continuous learner

Work Rights

Not specified

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