Primary location base pyy range: $99,800 usd - $14...
Fully remote
Account management for enterprise clients
Client onboarding and training
Product support and troubleshooting
Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions
Job Summary
Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions.
The company offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.
Matching Summary
Partner with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
Salary
Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants
Skills & Requirements
Must-have
Account management for enterprise clients
Client onboarding and training
Product support and troubleshooting
Strategic account management
SaaS solutions implementation
Technical understanding of software ecosystems
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
Functional domain expertise in HR/recruiting software
Key Requirements
4+ years in customer success or account management
4+ years supporting enterprise SaaS solutions
4+ years technical understanding of complex software ecosystems