Job Summary

• This position is operationally responsible for ensuring support call center transactions are processed within guidelines and in a timely manner.
• The role requires delivering excellent service by handling incoming and outgoing calls promptly while resolving customer inquiries and complaints.
• Employees must achieve personal and team targets including call handling metrics and customer satisfaction scores.

Matching Summary

Skills & Requirements

Key Requirements

• Proven experience in a call center or customer service environment
• Willingness to work shifts, including weekends and holidays

Work Rights