Senior Manager/Manager, Hospitality Learning & Development
RESORTS WORLD AT SENTOSA PTE. LTD.
D04 Harbourfront,Telok Blangah, Sentosa Island, 8 SENTOSA GATEWAY RESORTS WORLD SENTOSA 098269
Sgd 6,500 - 9,500 / monthly pm
On-site
Coaching
Certifications
Microsoft office
Resorts World at Sentosa Pte. Ltd. is seeking a Senior Manager/Manager for Hospitality Learning & Development, responsible for enhancing service standards and training across various dining outlets within an integrated resort. The role focuses on developing structured training programs, ensuring service excellence, and aligning operational priorities with corporate culture
Job Summary
Key Responsibilities: Service Excellence & Standards Drive continuous improvement in service quality and guest experience across multiple F&B restaurants
Establish, review, and standardize service SOPs while ensuring relevance across different dining concepts
Ensure consistency in service delivery, product knowledge, and guest engagement
Matching Summary
Match Score: 85
Resorts World at Sentosa Pte. Ltd. is seeking a Senior Manager/Manager for Hospitality Learning & Development, responsible for enhancing service standards and training across various dining outlets within an integrated resort. The role focuses on developing structured training programs, ensuring service excellence, and aligning operational priorities with corporate culture.