Customer Experience Associate

TD Bank

Brooks, Alberta, Canada
Base: 22.00 - 27.21 cad; bonus/equity: not specifi...
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features.
  • At TD Canada Trust, we are the frontline, striving to build deep and long-lasting relationships with customers by performing transactions and providing advice on services and products.
  • TD offers a Total Rewards package reflecting investments in colleague well-being, including base salary, variable compensation, health benefits, savings programs, and career development opportunities.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development as defining features.

Salary

Base: 22.00 - 27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Respond and resolve customer concerns
  • Promote banking solutions and services
  • Deliver quality customer experiences
  • Work in a fast-paced environment

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • Build a positive, diverse and equitable work environment
  • Connect personally with customers

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office
  • Exercise initiative and be accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter