Job Summary

• The Customer Success Engineer serves as a strategic technical resource to our Customer Success Team, assisting in adoption, enablement, configurations, and providing technical recommendations.
• Responsibilities include responding to digital customer engagement strategies, proactively engaging customers with low adoption, and identifying/rectifying reasons for low customer sentiment.
• The role requires in-depth technical knowledge, strong communication skills, professionalism, and the ability to work individually and utilize resources effectively.

Matching Summary

Skills & Requirements

Key Requirements

• 2-3 years technical field experience
• 2+ years technical software support
• Excellent communication skills
• Comfortable making outbound calls
• Hybrid work arrangement
• Mid-shift schedule (UK time)

Work Rights