Director, Operational Excellence – Asia Ops Transformation

Manulife

Multiple Locations
Hybrid
Operational excellence disciplines
Process discovery & walkthrough sessions
Data-driven decision-making
Manulife is seeking a Director of Operational Excellence for its Asia Operations Transformation team, responsible for leading large-scale transformational initiatives aimed at improving efficiency and performance. The ideal candidate should possess extensive experience in operational excellence, with a strong background in the insurance industry, and demonstrate outstanding leadership and analytical skills

Job Summary

  • Lead and be responsible for large transformational initiatives to deliver sustainable improvement in efficiency, cost, and performance.
  • Provide technical training and coaching on Operational Excellence disciplines like Agile, Lean, Design Thinking, and CI.
  • Ensure results are sustainable by embedding continuous improvement frameworks and processes to sustain change over the medium to long-term horizon.

Matching Summary

Match Score: 85

Manulife is seeking a Director of Operational Excellence for its Asia Operations Transformation team, responsible for leading large-scale transformational initiatives aimed at improving efficiency and performance. The ideal candidate should possess extensive experience in operational excellence, with a strong background in the insurance industry, and demonstrate outstanding leadership and analytical skills.

Skills & Requirements

Must-have

  • Operational Excellence disciplines
  • process discovery & walkthrough sessions
  • data-driven decision-making
  • stakeholder management
  • cross-functional projects

Nice-to-have

  • high emotional intelligence
  • partnership and collaboration skills
  • management consulting experience
  • cross-geo stakeholder experience

Key Requirements

  • 20+ years of experience
  • Six Sigma Blackbelt
  • PMP, Agile, Scrum certifications
  • Insurance industry knowledge
  • Hands-on technical experience with automation and system integration

Work Rights

Not specified

Tailored Resume

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