Ciq/ciqpro Support - Associate, Client Services, Capital Markets (mandarin)
GOCal
Makati City, Philippines
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Ciq/ciqpro platform support
Financial services industry knowledge
Mandarin chinese language fluency
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GOCal is seeking a Ciq/ciqpro Support Associate for its Client Services team in Capital Markets, specifically targeting candidates fluent in Mandarin. The role involves assisting clients in navigating S&P Global’s platforms, with a focus on teamwork, problem-solving, and excellent communication skills.
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Job Summary
You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the Capital IQ and Capital IQ Pro platforms.
Following approximately 2-3 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails.
This role is built to provide on-the-job training and networking opportunities that will prepare you for a successful career in S&P Global’s Market Intelligence division.
Matching Summary
Match Score: 75
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GOCal is seeking a Ciq/ciqpro Support Associate for its Client Services team in Capital Markets, specifically targeting candidates fluent in Mandarin. The role involves assisting clients in navigating S&P Global’s platforms, with a focus on teamwork, problem-solving, and excellent communication skills.
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Skills & Requirements
Must-have
CIQ/CIQPro platform support
Financial services industry knowledge
Mandarin Chinese language fluency
Client issue resolution
Data interpretation
Professional communication skills
Nice-to-have
Teamwork and collaboration
Problem-solving abilities
Customer service orientation
Adaptability to new technologies
Key Requirements
Bachelor's degree in finance, accounting, economics, or business