Ingénieur Support Produits Et Système - Hvac - H/f

JOHNSON CONTROLS

Not specified
Solid technical training in mechanical engineering
Confirmed experience in hvac or chiller domains
Proven background in technical support and warranty management
Johnson Controls is seeking a Product and System Support Engineer specializing in HVAC systems. The role involves providing technical support and warranty management while collaborating with various internal departments to ensure customer satisfaction and continuous product improvement

Job Summary

  • You play an essential role in the product technical support department by ensuring effective solutions for warranty cases.
  • You provide remote support to field teams while collaborating closely with technicians and key stakeholders.
  • You contribute to continuous product improvement by analyzing warranty data and technical issues to propose the best market solutions.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Product and System Support Engineer specializing in HVAC systems. The role involves providing technical support and warranty management while collaborating with various internal departments to ensure customer satisfaction and continuous product improvement.

Skills & Requirements

Must-have

  • Solid technical training in mechanical engineering
  • Confirmed experience in HVAC or chiller domains
  • Proven background in technical support and warranty management
  • Strong root cause analysis capabilities
  • Excellent communication skills in English

Nice-to-have

  • Experience with on-site direct support interventions
  • Ability to coordinate cross-functional projects
  • Proficiency in MS Office, Power BI, and Teams
  • Collaborative mindset with production and quality teams

Key Requirements

  • Mechanical engineering degree or equivalent technical formation
  • Confirmed experience in HVAC, chillers, or industrial environments
  • Experience in technical support and warranty dossier management
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

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