Client Success Manager, Commercial Lending And Asset Financing

Fidelity National Information Services

Multiple Locations
Base: $79,798.00-$159,590.00; bonus/equity: not sp...
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Client relationship management
Product adoption strategies
Strategic partnership development
** Fidelity National Information Services (FIS) is seeking a Client Success Manager for their Commercial Lending and Asset Financing solutions. The role focuses on driving client satisfaction, fostering long-term relationships, and ensuring clients achieve their business goals through product adoption and strategic partnership. **

Job Summary

  • The Client Success Manager is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution by serving as a strategic partner.
  • This role will be aligned to the FIS® Commercial Lending Suite and Asset Financing solutions, supporting both customer interactions and the full process behind the scenes.
  • CSMs are responsible for minimizing churn/compression risk, identifying expansion opportunities, and influencing product roadmaps based on client feedback.

Matching Summary

Match Score: 75

** Fidelity National Information Services (FIS) is seeking a Client Success Manager for their Commercial Lending and Asset Financing solutions. The role focuses on driving client satisfaction, fostering long-term relationships, and ensuring clients achieve their business goals through product adoption and strategic partnership. **

Salary

Base: $79,798.00-$159,590.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client relationship management
  • Product adoption strategies
  • Strategic partnership development
  • Financial technology solutions
  • Commercial loan process understanding
  • Asset financing operations

Nice-to-have

  • Cross-functional collaboration
  • Data-driven insights
  • Proactive risk mitigation
  • Expansion opportunity identification
  • Continuous learning and development

Key Requirements

  • 5-7 years of experience
  • Bachelor's degree
  • Understanding of commercial loan process
  • Understanding of Asset Financing operations
  • Experience in financial technology services
  • Ability to articulate business value
  • Knowledge of financial technology industry
  • Strong analytical skills
  • Strong communication/presentation skills
  • Strong leadership skills

Work Rights

Not specified

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