Base: $15.00 - $22.00; bonus/equity: not specified...
Not specified
Excellent customer experience delivery
Front-end register coverage
Product knowledge and sales support
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Easton, MD, to enhance customer experiences through proactive service and product knowledge. The role involves managing front-end operations, supporting cashiers, and fostering an inclusive store environment
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience through eagerness to help and in-depth product knowledge.
This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management while supporting cashiers through complex transactions.
The company offers a generous suite of benefits including paid leave requirements compliance and competitive pay ranging from $15.00 to $22.00 per hour.
Matching Summary
Match Score: 80
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Easton, MD, to enhance customer experiences through proactive service and product knowledge. The role involves managing front-end operations, supporting cashiers, and fostering an inclusive store environment.
Salary
Base: $15.00 - $22.00; Bonus/Equity: Not specified; Benefits: Generous suite including paid leave
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end register coverage
Product knowledge and sales support
Team collaboration and workflow direction
Physical ability to lift 35 lbs
Nice-to-have
Prior retail or cashier experience
Inclusive environment creation
Training new teammates on programs
Loss prevention adherence
All-hands-on-deck approach
Key Requirements
Prior retail sales or cashier experience preferred