Manage Samsung account globally in terms of technology issues with customer service focus, regarding all ASM products and services
Job Summary
Manage Samsung account globally in terms of technology issues with customer service focus, regarding all ASM products and services.
Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
Drive projects across multiple customer sites that secure business and build trust in ASM’s capabilities.
Matching Summary
Manage Samsung account globally in terms of technology issues with customer service focus, regarding all ASM products and services.
Skills & Requirements
Must-have
Semiconductor capital equipment experience
Deposition systems knowledge
Customer relationship building
Global account management
Nice-to-have
Strategic thinking
Cross-functional collaboration
Results-oriented leadership
Continuous improvement mindset
Key Requirements
+15 years of experience in semiconductor capital equipment
MS in Engineering required
Working with Samsung Process Development Team preferred