Base: $20.00 - $23.73ph (prorated for pyrt-time); ...
Client-facing services
Processing banking transactions
Money handling experience
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Job Summary
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
Identify referral opportunities for new products and services based on client’s financial goals and educate clients on digital and self-service opportunities offered by Citi.
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards and competitive employee benefits.
Matching Summary
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
Salary
Base: $20.00 - $23.73/hour (prorated for part-time); Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off
Skills & Requirements
Must-have
Client-facing services
Processing banking transactions
Money handling experience
Adhere to bank policies
Operational controls
Regulatory procedures
Nice-to-have
Positive first impression
Friendly and efficient service
Educate clients on digital services
Team oriented environment
Key Requirements
High School diploma or equivalent
Previous relevant experience preferred
Demonstrated sales and customer service experience
Effective problem solving and communication skills