Product Support Specialist - Ufr

DSI Underground

Eagle Farm, Queensland, Australia
Fully remote
Mechanical or mechatronic engineering background
Hands-on experience with mobile machinery
Diagnostics of hydraulic and electrical systems
This role is vital for delivering advanced automation systems used in mobile mining equipment to support the progression toward a Zero-Entry Mine

Job Summary

  • This role is vital for delivering advanced automation systems used in mobile mining equipment to support the progression toward a Zero-Entry Mine.
  • You will take ownership of on-site installation, configuration, calibration, and SAT activities while providing hands-on technical support both in the field and remotely.
  • The company offers comprehensive benefits including training opportunities, paid parental leave, and a wellness program to support employee health and wellbeing.

Matching Summary

This role is vital for delivering advanced automation systems used in mobile mining equipment to support the progression toward a Zero-Entry Mine.

Skills & Requirements

Must-have

  • Mechanical or mechatronic engineering background
  • Hands-on experience with mobile machinery
  • Diagnostics of hydraulic and electrical systems
  • Installation and commissioning of automation systems
  • Travel up to 50% to mine sites

Nice-to-have

  • Exposure to autonomous or semi-autonomous technologies
  • Experience with CAN bus devices and PLCs
  • Strong customer relationship building skills
  • Proactive approach to safety and reliability
  • Background in heavy equipment maintenance

Key Requirements

  • Right to live and work in Australia
  • Successful completion of pre-employment medical
  • Engineering background or equivalent hands-on expertise

Work Rights

Must have right to live and work in Australia

Tailored Resume

Cover Letter