Not specified; not specified; comprehensive benefi...
Fully bilingual spanish and english
Strong data entry accuracy
Monitor fnol inbox daily
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system
Job Summary
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system.
The ideal candidate must be fully bilingual with fluid communication skills in both Spanish and English for oral and written interactions.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.
Matching Summary
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely and accurate setup into the claims management system.
Salary
Not specified; Not specified; Comprehensive benefits package included
Skills & Requirements
Must-have
Fully bilingual Spanish and English
Strong data entry accuracy
Monitor FNOL inbox daily
Navigate multiple systems
Assign claims to teams
Nice-to-have
Basic insurance terminology knowledge
Empathy and customer service orientation
Problem solving for unusual situations
Adaptability in fast-paced environment
Team collaboration skills
Key Requirements
Associates degree or equivalent
Experience in customer service role
Must be able to communicate fluidly in Spanish and English