Unified Comms/collab Technician

NBC UNIVERSAL

Universal City, United States
Base: $70,000 - $85,000; bonus/equity: not specifi...
On-site
Microsoft teams and cloud video interop experience
Cisco tms vcs sx series codecs knowledge
Polycom endpoints hdx vvx rmx support
NBCUniversal is seeking a Unified Comms/Collab Technician for an on-site role in Universal City, focusing on supporting and troubleshooting audio-visual and collaboration technologies across various environments. The position requires strong technical skills in AV systems, network issues, and collaboration platforms, along with a commitment to customer service and effective communication

Job Summary

  • This role supports NBCUniversal's global audio-visual and collaboration environment ensuring reliable end-user experiences across conference rooms and event spaces.
  • The position serves as a Level 2 escalation point partnering with VNOC teams to resolve urgent business-critical issues impacting meetings and live events.
  • Employees are eligible for company-sponsored benefits including medical dental vision insurance 401k paid leave tuition reimbursement and various discounts.

Matching Summary

Match Score: 85

NBCUniversal is seeking a Unified Comms/Collab Technician for an on-site role in Universal City, focusing on supporting and troubleshooting audio-visual and collaboration technologies across various environments. The position requires strong technical skills in AV systems, network issues, and collaboration platforms, along with a commitment to customer service and effective communication.

Salary

Base: $70,000 - $85,000; Bonus/Equity: Not specified; Benefits: Medical dental vision 401k paid leave tuition reimbursement

Skills & Requirements

Must-have

  • Microsoft Teams and Cloud Video Interop experience
  • Cisco TMS VCS SX series codecs knowledge
  • Polycom Endpoints HDX VVX RMX support
  • Creston AMX system configuration skills
  • Live event support in studio spaces
  • Biamp QSC DSP programming expertise
  • Shure Sennheiser AKG Yamaha audio systems

Nice-to-have

  • Broadcasting or video production background
  • Agile process execution ability
  • Strong interpersonal soft skills
  • Multitasking in fast-paced environments
  • Customer service orientation
  • Teamwork facilitation mindset

Key Requirements

  • Associates degree in computer-related field preferred
  • 2+ years on-site internal support experience
  • 2+ years DSP programming with Biamp or QSC
  • 2+ years endpoint admin experience
  • 2+ years live event support experience
  • CTS certification desired
  • Crestron Core Track Certification desired

Work Rights

Not specified

Tailored Resume

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