Guest Relations Officer

FDESG PTE. LTD.

Islandwide, Singapore
Warmly greet guests and confirm reservations
Seat guests efficiently to optimize table turnover
Manage bookings via phone or online systems
You will warmly welcome guests and manage seating to ensure a smooth front-of-house operation

Job Summary

  • You will warmly welcome guests and manage seating to ensure a smooth front-of-house operation.
  • The role requires coordinating with service staff and the kitchen to manage guest flow and dining experiences.
  • Candidates must maintain a clean entrance area and resolve guest issues to ensure a pleasant atmosphere.

Matching Summary

Match Score: 85

You will warmly welcome guests and manage seating to ensure a smooth front-of-house operation.

Skills & Requirements

Must-have

  • Warmly greet guests and confirm reservations
  • Seat guests efficiently to optimize table turnover
  • Manage bookings via phone or online systems
  • Coordinate with servers and kitchen staff
  • Resolve guest feedback issues promptly

Nice-to-have

  • Friendly, welcoming, and patient demeanor
  • Clear and effective verbal communication skills
  • Ability to manage multiple tasks simultaneously
  • Professional appearance and calm under pressure
  • Motivational and positive attitude

Key Requirements

  • Experience with reservation systems like OpenTable

Work Rights

Not specified

Tailored Resume

Cover Letter