Customer Service Specialist (bilingual English/armenian Preferred)

Child Care Resource Center

Northern Los Angeles County, CA, US
Base: $20.00 ph; bonus/equity: not specified; bene...
Fully onsite
High school diploma or equivalent
One year of customer service experience
Ability to work non-traditional schedules including evenings
The Child Care Resource Center (CCRC) is seeking a bilingual Customer Service Specialist to provide support to parents and providers in Northern Los Angeles and San Bernardino Counties. The ideal candidate will have customer service experience, a high school diploma, and a passion for supporting child and family well-being in a non-profit environment

Job Summary

  • The role involves providing customer service and support to parents, providers, and other interested parties with a focus on document management and administrative support.
  • CCRC is a growing non-profit organization with over 900 employees dedicated to cultivating child, family, and community well-being.
  • Employees receive competitive compensation including medical, dental, vision, life insurance, and a 403(b) retirement plan with employer match.

Matching Summary

Match Score: 85

The Child Care Resource Center (CCRC) is seeking a bilingual Customer Service Specialist to provide support to parents and providers in Northern Los Angeles and San Bernardino Counties. The ideal candidate will have customer service experience, a high school diploma, and a passion for supporting child and family well-being in a non-profit environment.

Salary

Base: $20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance, 403(b) match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One year of customer service experience
  • Ability to work non-traditional schedules including evenings
  • On-site office work environment

Nice-to-have

  • Bilingual English and Armenian language skills
  • Passion for child and family well-being mission
  • Experience in grant-funded agency environments

Key Requirements

  • Minimum high school diploma or equivalent
  • One year of customer service experience
  • Background check and health clearance required
  • Live Scan Clearance / DOJ Fingerprinting may be required
  • CPR / Pediatric CPR certification may be required

Work Rights

Not specified

Tailored Resume

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