Microinsurance_ Head Of Customer & Product

yourfuturetoday.co.za

Customer centric product design
Product lifecycle management
Digital adoption
Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives

Job Summary

  • Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives.
  • The role supports sustainable growth and financial inclusion by driving high quality product delivery, digital adoption, and customer outcomes, while collaborating closely with cross functional stakeholders.
  • Lead, coach, and develop a team to deliver on product and customer objectives, fostering accountability and continuous improvement.

Matching Summary

Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives.

Skills & Requirements

Must-have

  • customer centric product design
  • product lifecycle management
  • digital adoption
  • regulatory standards adherence
  • cross functional collaboration

Nice-to-have

  • sustainable growth
  • financial inclusion
  • team leadership and development
  • client-driven innovation

Key Requirements

  • Minimum 7-10 years' experience
  • At least 5 years senior leadership
  • Honours / master’s degree

Work Rights

Not specified

Tailored Resume

Cover Letter