Customer Service Associate- Fixed Term Contract

Greystar Australia Property Manager

Birmingham, United Kingdom
Exceptional resident living
Customer service skills
Relationship building skills
Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals

Job Summary

  • Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.
  • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
  • Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.

Matching Summary

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.

Skills & Requirements

Must-have

  • Exceptional resident living
  • Customer service skills
  • Relationship building skills
  • Sales and leasing activities
  • Health and Safety compliance

Nice-to-have

  • Adaptable to changing environment
  • Enthusiasm to deliver exceptional experience
  • Culturally aware and adaptable

Key Requirements

  • Good level of general education
  • Proficient in Microsoft Office
  • Fluent English verbal and written communication
  • Excellent organisation skills
  • Ability to act autonomously
  • Numerical skills

Work Rights

Not specified

Tailored Resume

Cover Letter