Resurgent Capital Services is seeking a Specialist I for their Inbound Customer Service team in Greenville, SC. The role involves assisting customers with account inquiries, negotiating payment arrangements, and ensuring compliance with regulations while providing exceptional customer service
Job Summary
The Specialist I, Inbound Customer Service department is the voice of the company, assisting customers and authorized third parties through inbound and outbound calls.
This role provides accurate account information, resolves inquiries, negotiates payment arrangements when appropriate, and ensures full compliance with state and federal regulations.
The Specialist I delivers high quality customer experience through effective communication, empathy, investigation, and problem-solving while meeting productivity and quality standards.
Matching Summary
Match Score: 85
Resurgent Capital Services is seeking a Specialist I for their Inbound Customer Service team in Greenville, SC. The role involves assisting customers with account inquiries, negotiating payment arrangements, and ensuring compliance with regulations while providing exceptional customer service.
Salary
Base: $20.00-$21.00 per hour; Bonus/Equity: Monthly bonus $600 on average with maximum potential of $1200 per month; Benefits: Comprehensive healthcare benefits, Safe Harbor 401k plan with company contributions up to 4.5%