Noc Technician

Five9

Manila, Philippines
15% night shift differential pyy; annual merit inc...
On-site
2-5 years noc or cloud operations experience
Linux and windows operating system knowledge
Tcp/ip dns dhcp vpn networking fundamentals
Five9 is seeking a NOC Technician in Manila, Philippines, to ensure optimal performance and uptime of SaaS environments through proactive monitoring and incident response. The ideal candidate should have 2-5 years of experience in NOC or cloud operations, along with strong technical skills in networking and operating systems

Job Summary

  • The role focuses on ensuring high availability and maximum uptime for enterprise-scale SaaS environments through proactive monitoring.
  • Engineers are responsible for real-time incident response, troubleshooting across servers and networks, and validating service health via API checks.
  • The company offers a comprehensive benefits package including stock options, night shift differential pay, and full HMO coverage with free dependents.

Matching Summary

Match Score: 85

Five9 is seeking a NOC Technician in Manila, Philippines, to ensure optimal performance and uptime of SaaS environments through proactive monitoring and incident response. The ideal candidate should have 2-5 years of experience in NOC or cloud operations, along with strong technical skills in networking and operating systems.

Salary

15% night shift differential pay; Annual merit increase based on performance; Company stocks included

Skills & Requirements

Must-have

  • 2-5 years NOC or Cloud Operations experience
  • Linux and Windows operating system knowledge
  • TCP/IP DNS DHCP VPN networking fundamentals
  • Zabbix Grafana Prometheus monitoring tools
  • ITIL incident change problem management
  • 24/7 shift work availability

Nice-to-have

  • Basic Shell or Python scripting skills
  • AWS cloud certifications preferred
  • Hybrid cloud migration experience
  • Azure or GCP platform familiarity
  • Database and caching solution knowledge

Key Requirements

  • Associate's or Bachelor's degree in IT or Networking
  • 2-5 years of relevant NOC or Cloud Operations experience
  • Willingness to work 24/7 shift-based support model

Work Rights

Not specified

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