Serve as the primary point of contact for multiple customers across North America, owning the customer relationship post-signature through ongoing support
Job Summary
Serve as the primary point of contact for multiple customers across North America, owning the customer relationship post-signature through ongoing support.
Act as the voice of the customer internally across product, engineering, and sales, coordinating ongoing customer touchpoints to ensure production planning aligns with robotic system capabilities.
Path Robotics offers a comprehensive benefits package including daily free lunch, flexible PTO, medical, dental, vision coverage, generous parental leave, and a 401(k) plan.
Matching Summary
Serve as the primary point of contact for multiple customers across North America, owning the customer relationship post-signature through ongoing support.
Skills & Requirements
Must-have
Defense industry customer experience
Robotic systems implementation
Cross-functional team coordination
Customer relationship ownership
Technical concept communication
Nice-to-have
Customer-obsessed and value-driven
Modern monetization strategies
Fast-paced startup environment
Collaborative and passionate team player
Key Requirements
Experience supporting defense industry customers
Willingness to travel up to 30%
Ability to negotiate with executive stakeholders
Compliance with U.S. Government contracts
Ability to handle Controlled Unclassified Information (CUI)