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Me2Works is seeking a Lounge Captain in Hong Kong with a minimum of four years of experience in lounge operations or catering hospitality. The role focuses on delivering exceptional customer service while managing front-of-house operations and training junior staff.
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Job Summary
Monitor front of house team to deliver excellent service to customers.
Deliver excellent service to customers with warmth and professionalism and in accordance to company and legal standards relating to service, food safety, health and safety.
Work schedules to suit different lifestyles, world-class training and structured career progression path, medical coverage & other flexible benefits.
Matching Summary
Match Score: 75
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Me2Works is seeking a Lounge Captain in Hong Kong with a minimum of four years of experience in lounge operations or catering hospitality. The role focuses on delivering exceptional customer service while managing front-of-house operations and training junior staff.
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Skills & Requirements
Must-have
Excellent customer service delivery
Monitor front of house team
Food safety and hygiene standards
Inventory management of food and beverage
On-the-job training for junior staff
Nice-to-have
Thoughtful, Progressive, Can-do Spirit
Build strong teammate relationships
Stay abreast of industry trends
Suggest positive operational changes
Key Requirements
Minimum 4 years of experience in lounge operations