Client Services Account Manager

EdgeConneX

Dublin, Ireland
On-site
Customer experience lifecycle support
Contract management and compliance
Cross-functional team leadership
EdgeConneX offers a dynamic, fast-paced work environment with a global footprint and a unified team committed to delivering premier customer experience and innovative data center solutions

Job Summary

  • EdgeConneX offers a dynamic, fast-paced work environment with a global footprint and a unified team committed to delivering premier customer experience and innovative data center solutions.
  • The Client Services Account Manager leads assigned accounts post-sale across EMEA, advocating for the customer and managing multiple large customers simultaneously to ensure satisfaction and success.
  • EdgeConneX is an equal employment opportunity employer that values inclusion and offers a competitive benefits package.

Matching Summary

EdgeConneX offers a dynamic, fast-paced work environment with a global footprint and a unified team committed to delivering premier customer experience and innovative data center solutions.

Skills & Requirements

Must-have

  • Customer experience lifecycle support
  • Contract management and compliance
  • Cross-functional team leadership
  • Project management for customer activities
  • Strong written and verbal communication
  • Microsoft Office proficiency
  • Travel across EMEA up to 20%

Nice-to-have

  • Customer first mindset
  • Continuous process improvement
  • Presentation skills to various levels
  • Organizational excellence commitment

Key Requirements

  • 3+ years relevant experience
  • Bachelor’s degree desired or equivalent experience
  • Willingness to travel up to 20% in EMEA

Work Rights

Not specified

Tailored Resume

Cover Letter