Duty Manager (Sentosa Cluster)

SOURCEO PTE. LTD.

Singapore, Singapore
Not specified
Front office supervision experience
Opera pms proficiency required
Guest complaint handling skills
SOURCEO PTE. LTD. is seeking a Duty Manager for the Sentosa Cluster in Singapore, responsible for ensuring efficient hotel operations and supervising front office staff. The ideal candidate should have a diploma in hospitality, 2-3 years of supervisory experience, and strong leadership skills

Job Summary

  • The role is responsible for ensuring the proper, efficient, and profitable functioning of the hotel by supervising all front office sections.
  • Candidates must handle guest complaints with tact, manage VIP arrivals, and monitor room inventory to maximize revenue.
  • The position requires taking charge of staff training, conducting spot checks on outlets, and managing security-related incidents.

Matching Summary

Match Score: 85

SOURCEO PTE. LTD. is seeking a Duty Manager for the Sentosa Cluster in Singapore, responsible for ensuring efficient hotel operations and supervising front office staff. The ideal candidate should have a diploma in hospitality, 2-3 years of supervisory experience, and strong leadership skills.

Skills & Requirements

Must-have

  • Front Office supervision experience
  • Opera PMS proficiency required
  • Guest complaint handling skills
  • VIP service management duties
  • Cash float and rate authorization

Nice-to-have

  • Leadership and training capabilities
  • Service excellence certification
  • Strong problem-solving abilities
  • Professional appearance and demeanor
  • Collaborative sales optimization mindset

Key Requirements

  • Minimum Diploma in Hospitality or Tourism
  • 2-3 years Front Office or supervisory experience
  • Proficiency in Opera PMS or similar systems
  • Willingness to work rotating shifts and weekends

Work Rights

Not specified

Tailored Resume

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