Client Services Officer | Adelaide Metro

Estia Health

Adelaide, South Australia, Australia
Remote
Friendly customer service
Record keeping and filing
Showcasing homes to residents
As first point of contact for families seeking Aged Care services, you will assist residents and their families in their journey into residential Aged Care

Job Summary

  • As first point of contact for families seeking Aged Care services, you will assist residents and their families in their journey into residential Aged Care.
  • You’ll be a team player who brings a friendly customer service to everyone – whether in person, on the phone or over email.
  • Discounted gym memberships, retail savings, and an Employee Assistance Program are among the benefits available.

Matching Summary

As first point of contact for families seeking Aged Care services, you will assist residents and their families in their journey into residential Aged Care.

Skills & Requirements

Must-have

  • friendly customer service
  • record keeping and filing
  • showcasing homes to residents
  • sales and negotiation skills
  • cold calling and securing referrals

Nice-to-have

  • passion for aged care
  • knowledge of aged care fees

Key Requirements

  • track record of success in sales
  • outstanding customer service
  • knowledge of Aged Care fees and funding (Ideal but not essential)

Work Rights

Not specified

Tailored Resume

Cover Letter