Patient Accounting Rep Ii - Customer Service

Kansas Health System

Southlake Campus, Kansas, US
1+ years customer service experience
Claims processing knowledge
Cms claims processing guidelines
The Patient Accounting Representative II is responsible for accurate and timely action on accounts within the Patient Financial Services department

Job Summary

  • The Patient Accounting Representative II is responsible for accurate and timely action on accounts within the Patient Financial Services department.
  • This role requires applying billing rules to research-related charges billable to third-party payers based on CMS Claims Processing guidelines.
  • The position involves resolving patient billing questions and complaints in a compassionate, courteous, professional, and timely manner.

Matching Summary

The Patient Accounting Representative II is responsible for accurate and timely action on accounts within the Patient Financial Services department.

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Claims processing knowledge
  • CMS Claims Processing guidelines
  • Third-party health insurance billing
  • Research charge allocation

Nice-to-have

  • Epic software experience
  • Associates degree in related field
  • Compassionate patient communication
  • Process improvement participation
  • Clinical trial billing familiarity

Key Requirements

  • High School Graduate
  • 1 or more years of experience in customer service
  • Experience in claims processing or billing
  • Preferred: Associates Degree
  • Preferred: 1+ years Epic experience

Work Rights

Not specified

Tailored Resume

Cover Letter