Senior Technical Account Manager (emea Shift)

Workday

Pune, India
7+ years product support experience
Workday or similar erp implementation
Emea shift hours availability
The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams.
  • Candidates must possess a strong technical background in Workday products like HCM, Payroll, and Financials to navigate complex challenges.
  • This position requires working EMEA shift hours from the Workday Pune office with occasional travel up to 25%.

Matching Summary

The role involves acting as the primary point of contact for strategic customers while advocating for them within internal teams.

Skills & Requirements

Must-have

  • 7+ years product support experience
  • Workday or similar ERP implementation
  • EMEA shift hours availability
  • Relocation to Pune required
  • C-level stakeholder engagement

Nice-to-have

  • Strong project management skills
  • Curious minds and courageous collaborators
  • Sun-drenched optimism
  • Experience with HCM and Payroll
  • Ability to drive customer self-sufficiency

Key Requirements

  • BS or MS in Technical Degree
  • 7+ years in product support or consulting
  • 5+ years managing Workday/SAP/Oracle projects
  • Willingness to relocate to Pune
  • Availability for EMEA shift schedule

Work Rights

Must be willing to relocate to Pune

Tailored Resume

Cover Letter