Not specified (assumed flexible based on industry standard practices).
8-10+ years customer service operations experience
Leading diverse multi-disciplinary teams
Technical understanding of electro-mechanical systems
A leading organization in the lifesciences sector is seeking a Technical Service Manager to enhance service operations for specialized decontamination and bio-containment equipment. The role demands significant experience in customer service within a regulated environment, alongside strong leadership and technical skills
Job Summary
The role involves leading installation, qualification, validation, servicing, repair, and calibration of advanced life-science decontamination systems.
Candidates will serve as the escalation point for complex service issues, customer claims, and complaints while optimizing service resources.
The position offers a supportive work environment with opportunities for professional growth within a leading lifesciences organization.
Matching Summary
Match Score: 85
A leading organization in the lifesciences sector is seeking a Technical Service Manager to enhance service operations for specialized decontamination and bio-containment equipment. The role demands significant experience in customer service within a regulated environment, alongside strong leadership and technical skills.
Skills & Requirements
Must-have
8-10+ years customer service operations experience
Leading diverse multi-disciplinary teams
Technical understanding of electro-mechanical systems