Field Service Engineer - Nagoya

Danaher

Nagoya, Japan
Hybrid (partially remote)
3 years customer service team experience
Medical diagnostic company experience preferred
Product manual english comprehension
Danaher is seeking a Field Service Engineer for Beckman Coulter Diagnostics in Nagoya, Japan. The role involves customer service support, focusing on enhancing customer satisfaction through technical service activities. The position offers remote working flexibility and opportunities for career growth within the company

Job Summary

  • The Field Service Engineer is responsible for the whole Customer Service Support agenda of Beckman Coulter KK in the Nagoya area.
  • This role offers career options within Technical Support, Customer Training Center, and Call Center departments.
  • The position is eligible for a remote work arrangement allowing part-time work from home alongside company location duties.

Matching Summary

Match Score: 85

Danaher is seeking a Field Service Engineer for Beckman Coulter Diagnostics in Nagoya, Japan. The role involves customer service support, focusing on enhancing customer satisfaction through technical service activities. The position offers remote working flexibility and opportunities for career growth within the company.

Skills & Requirements

Must-have

  • 3 years customer service team experience
  • Medical diagnostic company experience preferred
  • Product manual English comprehension

Nice-to-have

  • Clinical engineering technologist background
  • Clinical laboratory technologist background
  • Revenue and inventory management skills
  • Customer satisfaction improvement focus

Key Requirements

  • 3 years working experience in Customer Service Team
  • Advance skill/knowledge of Service Engineer
  • Experience with department business goal management
  • English ability to understand product manuals

Work Rights

Not specified

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