Early Retention Program Manager

Payoneer

Bangalore, India
On-site
Early customer retention
Reduce customer churn
Analyze customer data
Own the company’s Early Retention strategy focused on reducing churn during the first 90 days of the customer lifecycle

Job Summary

  • Own the company’s Early Retention strategy focused on reducing churn during the first 90 days of the customer lifecycle.
  • Analyze customer data to identify churn patterns, risk signals, behavioral trends, and operational gaps.
  • Lead execution of retention initiatives end-to-end, ensuring accountability and timely delivery.

Matching Summary

Own the company’s Early Retention strategy focused on reducing churn during the first 90 days of the customer lifecycle.

Skills & Requirements

Must-have

  • early customer retention
  • reduce customer churn
  • analyze customer data
  • cross-functional initiatives
  • stakeholder management

Nice-to-have

  • global financial platform
  • drive measurable improvements

Key Requirements

  • 3+ months customer lifecycle focus
  • analytical capabilities
  • program leadership skills

Work Rights

Not specified

Tailored Resume

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