The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, requests for services, and client call backs
Job Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, requests for services, and client call backs.
Essential functions include conducting pre-admission assessments, interviewing clients and family members, reviewing admissions against criteria, and coordinating with insurance companies.
Iron Bridge Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.
Matching Summary
The Intake Coordinator is responsible for establishing and maintaining a first-impressions environment at the facility front desk, handling phone triage, requests for services, and client call backs.
Skills & Requirements
Must-have
Client assessment and interviewing
Insurance verification and coordination
Front desk and client reception
Documentation in CRM system
Community resource knowledge
Nice-to-have
Business development discussions
Family mediation and intervention assessment
Sober escort coordination
Serving Veterans and military spouses
Key Requirements
High School Diploma or equivalent
One or more years' healthcare admissions experience
CPR certification and de-escalation training required