Program Coordinator, Guest Relations

jll.co.in

Bengaluru, KA, India
Onsite
Visitor management systems
Front desk operations
Customer service skills
As a Program Coordinator, Guest Relations within JLL's Facility Management team, you will serve as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations

Job Summary

  • As a Program Coordinator, Guest Relations within JLL's Facility Management team, you will serve as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations.
  • This role combines hospitality, operational support, and coordination to create a welcoming and productive work environment while assisting with service delivery, driving customer engagement, and supporting event and facility management functions.
  • At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees.

Matching Summary

As a Program Coordinator, Guest Relations within JLL's Facility Management team, you will serve as the first point of contact for visitors and employees, playing a pivotal role in delivering outstanding guest experiences and ensuring efficient front desk operations.

Skills & Requirements

Must-have

  • Visitor management systems
  • Front desk operations
  • Customer service skills
  • Handling incoming calls
  • Facility inspections
  • Safety procedures

Nice-to-have

  • Proactive and adaptable approach
  • Team player mindset
  • Positive collaborative approach
  • Customer-centric approach
  • Service standards enhancement

Key Requirements

  • 2-4 years receptionist experience
  • 2-4 years customer service experience
  • 2-4 years hospitality experience
  • Working knowledge of MS Office
  • Experience with visitor management systems

Work Rights

Not specified

Tailored Resume

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