Aftersales Services Engineer - Commercial Vehicle, Passenger Car, Off-highway

ZF Friedrichshafen AG

Istanbul, Turkey
On-site
Technical support to service centres
Analyse technical reports
Coordinate logistics for parts
As the after-sales services department, we handle warranty operations, field operations, service network development, training, and technical support processes for ZF and its affiliated brands in Turkey and Azerbaijan

Job Summary

  • As the after-sales services department, we handle warranty operations, field operations, service network development, training, and technical support processes for ZF and its affiliated brands in Turkey and Azerbaijan.
  • Deliver ongoing technical support to authorized service centres and OEMs, analyse technical reports, and provide technical guidance in collaboration with internal teams.
  • ZF offers a comprehensive benefits package including Health Insurance, Life Insurance, Annual Bonus System, and various allowances, emphasizing work-life balance.

Matching Summary

As the after-sales services department, we handle warranty operations, field operations, service network development, training, and technical support processes for ZF and its affiliated brands in Turkey and Azerbaijan.

Skills & Requirements

Must-have

  • technical support to service centres
  • analyse technical reports
  • coordinate logistics for parts
  • install diagnostic devices
  • manage customer interactions

Nice-to-have

  • interpersonal and problem-solving skills
  • team oriented mindset
  • high customer focus
  • service-oriented attitude

Key Requirements

  • University degree in Engineering
  • At least 5 years of professional experience
  • Basic computer literacy
  • Active driving capability
  • Proficient in English

Work Rights

Not specified

Tailored Resume

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