Quince is a tech company disrupting retail by putting AI, analytics, and automation at the center of everything they do with a mission to provide high quality essentials at radically low prices
Job Summary
Quince is a tech company disrupting retail by putting AI, analytics, and automation at the center of everything they do with a mission to provide high quality essentials at radically low prices.
The Retention Marketing Manager will own and execute the Canadian retention strategy across multiple channels, optimizing campaigns to drive conversion, repeat purchases, and customer lifetime value.
The team values speed, candor, and innovation, offering an opportunity to make a meaningful impact in a fast-paced, high-performing environment.
Matching Summary
Quince is a tech company disrupting retail by putting AI, analytics, and automation at the center of everything they do with a mission to provide high quality essentials at radically low prices.
Skills & Requirements
Must-have
Retention marketing strategy execution
Email and SMS campaign management
A/B and multivariate testing expertise
Data-driven segmentation strategies
Cross-functional collaboration skills
Knowledge of Canadian privacy laws
Advanced HTML and email design
Nice-to-have
Experience in fashion or home goods ecommerce
Fluency in French
Experience with Lookr
Ability to work in fast-paced environments
Creative ideation and innovation mindset
Key Requirements
5+ years retention/lifecycle marketing experience
Experience with Iterable or comparable ESP
Proficiency in A/B testing setup and analysis
Experience with SMS marketing in DTC or ecommerce
Knowledge of Canadian privacy laws (CASL)
In-office presence four days a week (Monday-Thursday)