Analista De Operaciones Bilingüe

Marsh & McLennan Companies Inc

Bogota, Colombia
On-site
Policy renewal management
Report generation and distribution
First-level phone support
Marsh & McLennan Companies Inc is seeking a Bilingual Operations Analyst in Bogotá, Colombia, to support insurance operations through data analysis, customer service, and process management. The ideal candidate should have experience in customer service within the insurance sector, strong analytical skills, and be proficient in Excel and Office Suite

Job Summary

  • Perform analysis of information and manage policy renewals in the system, ensuring data quality and compliance with established processes.
  • Provide first-level telephone support for operational inquiries and follow up on incomplete information.
  • Join our team to create new solutions and make a positive impact on colleagues, clients, and communities.

Matching Summary

Match Score: 85

Marsh & McLennan Companies Inc is seeking a Bilingual Operations Analyst in Bogotá, Colombia, to support insurance operations through data analysis, customer service, and process management. The ideal candidate should have experience in customer service within the insurance sector, strong analytical skills, and be proficient in Excel and Office Suite.

Skills & Requirements

Must-have

  • Policy renewal management
  • Report generation and distribution
  • First-level phone support
  • Process activation and management
  • Document storage and validation
  • Shared mailbox management

Nice-to-have

  • Strategic alliance with teams
  • Proactive and collaborative work
  • Focus on customer service quality

Key Requirements

  • 1-2 years of experience in customer service and administrative processes
  • Experience in insurance customer service
  • Intermediate to advanced English proficiency
  • Intermediate to advanced Excel and Office Suite skills

Work Rights

Not specified

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