Customer Support Consultant, Tier 1 - English

3Shape AS

Kyiv, UA
On-site
Customer-oriented approach
Upper-intermediate english skills
Ukrainian language proficiency
3Shape AS is seeking a Customer Support Consultant for their Kyiv office, focusing on providing technical support for their 3D scanning hardware and software. The ideal candidate will have strong communication skills in English and Ukrainian, a customer-oriented mindset, and problem-solving abilities

Job Summary

  • The role involves providing efficient technical support on 3Shape hardware and software through online sessions, telephone, and email.
  • Employees benefit from comprehensive perks including 24 working days of annual vacation, medical insurance, and free breakfasts and lunches in the office.
  • The company is committed to supporting its Ukraine-based team during the war by offering mental health activities and military service support.

Matching Summary

Match Score: 85

3Shape AS is seeking a Customer Support Consultant for their Kyiv office, focusing on providing technical support for their 3D scanning hardware and software. The ideal candidate will have strong communication skills in English and Ukrainian, a customer-oriented mindset, and problem-solving abilities.

Skills & Requirements

Must-have

  • Customer-oriented approach
  • Upper-intermediate English skills
  • Ukrainian language proficiency
  • Problem-solving and logical thinking
  • CRM system usage experience

Nice-to-have

  • Stress-resistant personality
  • Aspiration to self-development
  • Multitasking capabilities
  • Empathetic communication style
  • Willingness to grow professionally

Key Requirements

  • Upper-intermediate level English proficiency
  • Fluency in Ukrainian language
  • Customer service experience preferred

Work Rights

Not specified

Tailored Resume

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