Customer Service Supervisor (inside Sales Supervisor/ Sales Operations Supervisor)

Westlake Pipe & Fittings

Houston, TX, USA
Onsite
Leadership in customer service
High transactional volume management
Cross-departmental communication
The Customer Service Supervisor oversees the key activities and business processes of the Customer Service Team at Westlake Pipe & Fittings

Job Summary

  • The Customer Service Supervisor oversees the key activities and business processes of the Customer Service Team at Westlake Pipe & Fittings.
  • This role plays a critical part in identifying root causes of operational issues and implementing sustainable solutions.
  • Westlake offers benefits from day one, including 401k matching and tuition reimbursement.

Matching Summary

The Customer Service Supervisor oversees the key activities and business processes of the Customer Service Team at Westlake Pipe & Fittings.

Skills & Requirements

Must-have

  • Leadership in customer service
  • High transactional volume management
  • Cross-departmental communication

Nice-to-have

  • Continuous improvement mindset
  • Experience in fast-growth environments
  • Strong team collaboration skills

Key Requirements

  • Bachelor’s Degree in Business Administration
  • 10+ years of inside sales/customer service experience
  • 5+ years of supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter